Job Description
<div style="text-align: justify;"><span style="font-family: " work="" sans";"="" times="" new="" roman";="" letter-spacing:="" 0.4px;"=""><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="">Th</span><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="">e incumbent is required to perform a variety of complex clerical/secretarial and administrative support duties. Work involves the performance of office management functions; assisting in strategy and work programme planning and implementation; undertaking follow-up activities as required and performing secretarial duties for managerial/professional and technical staff. Duties also include the supervision of employees engaged in the performance of related duties. Depending on assignment, the incumbent may be required to perform some or the full range of the duties of this position.</span></span></div>
Key and Critical Responsibilities
<ul><li style="text-align: justify; "><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">Supervises the work of employees performing a variety of routine to complex clerical/secretarial and administrative support duties by assigning and reviewing work and providing guidance.</span></li><li style="text-align: justify;"><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">Trains and guides staff in performing work assignments.</span></li><li style="text-align: justify;"><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">Co-ordinates the planning and management of meetings, workshops and conferences.</span></li><li style="text-align: justify;"><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">Prepares and/or guides the preparation of complex correspondence, spreadsheets, reports and other documents.</span></li><li style="text-align: justify;"><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">Determines the need for, and prepares or oversees the requisition, receipt, storage, distribution and maintenance of office supplies and equipment.</span></li><li style="text-align: justify;"><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">Undertakes follow-up activities regarding the Unit's work programme and decisions taken at meetings, workshops and conferences and submits progress reports.</span></li><li style="text-align: justify;"><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">Undertakes research, conducts analysis and compiles data as directed.</span></li><li style="text-align: justify;"><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">Performs office management duties such as:</span></li></ul><div><div style="text-align: justify;"><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">-</span><span style="white-space: pre; font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"=""> </span><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">developing and maintaining file register and filing system in keeping with established procedures.</span></div><div style="text-align: justify;"><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">-</span><span style="white-space: pre; font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"=""> </span><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">coordinating the receipt, sorting, recording and distribution of correspondence and other documents.</span></div><div style="text-align: justify;"><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">-</span><span style="white-space: pre; font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"=""> </span><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">coordinating travel arrangements for staff.</span></div><div style="text-align: justify;"><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">-</span><span style="white-space: pre; font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"=""> </span><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">arranging for equipment/building repairs and maintenance.</span></div><ul><li style="text-align: justify;"><span style="letter-spacing: 0.4px; font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">Assists in the preparation of budgetary estimates by obtaining relevant financial and other data for inclusion.</span></li><li style="text-align: justify;"><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">Generates a wide variety of documents such as letters, memoranda, minutes, reports, spreadsheets utilizing appropriate software.</span></li><li style="text-align: justify;"><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">Operates a computer, utilizing word processing and other software as well as other standard office machines such as scanners, photocopiers and facsimile machines.</span></li><li style="text-align: justify;"><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">Performs administrative support duties for managerial/professional/technical staff such as:</span></li></ul><p style="text-align: justify;"><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">-</span><span style="font-family: &quot;Work Sans&quot;;">&nbsp; &nbsp; reviewing&nbsp;</span><span style="font-family: &quot;Work Sans&quot;; font-size: 11pt; letter-spacing: 0.4px; text-align: left;">and screening incoming correspondence, making preliminary assessment of its importance, handles some personally or forwarding to superior</span></p><p style="text-align: justify;"><span style="font-family: &quot;Work Sans&quot;; font-size: 11pt; letter-spacing: 0.4px; text-align: left;">-</span><span style="font-family: &quot;Work Sans&quot;;">&nbsp; &nbsp; receiving&nbsp;</span><span style="font-family: &quot;Work Sans&quot;; font-size: 11pt; letter-spacing: 0.4px; text-align: left;">and screening incoming calls and visitors, determining priority matters and notifying superior; accordingly, and co-coordinating and managing the superior's calendar by arranging appointments and </span><span style="font-family: &quot;Work Sans&quot;; font-size: 11pt; letter-spacing: 0.4px; text-align: left;">engagements.</span></p><ul><li style="text-align: justify;"><span style="font-family: &quot;Work Sans&quot;; font-size: 11pt; letter-spacing: 0.4px; text-align: left;">Performs&nbsp;</span><span style="font-size: 11pt; line-height: 107%; font-family: &quot;Work Sans&quot;;">other related duties as assigned.</span></li></ul></div>
Key Competency
<p style="text-align: justify; "><b><u><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">KNOWLEDGE:</span></u></b></p><ul><li style="text-align: justify;"><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">Considerable knowledge of modern office practices and procedures.</span></li><li style="text-align: justify;"><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">Considerable knowledge of relevant Public Service rules, regulations, instructions and procedures.</span></li><li style="text-align: justify;"><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">Considerable knowledge of office management principles and techniques.</span></li><li style="text-align: justify;"><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">Knowledge of relevant financial rules and regulations.</span></li></ul><p style="text-align: justify;"><br></p><p style="text-align: justify; "><b><u><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">SKILLS AND ABILITIES:</span></u></b></p><ul><li style="text-align: justify;"><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">Proficiency in the use of Microsoft Office Suite.</span></li><li style="text-align: justify;"><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">Skill in the use of personal computers.</span></li><li style="text-align: justify;"><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">Ability to use e-Government technology platforms.</span></li><li style="text-align: justify;"><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">Ability to use the internet for research purposes.</span></li><li style="text-align: justify;"><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">Ability to compose and prepare standard documents such as letters, memoranda, minutes and reports.</span></li><li style="text-align: justify;"><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">Ability to demonstrate problem solving skills.</span></li><li style="text-align: justify;"><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">Ability to plan, organize and supervise the work of staff engaged in performing a variety of clerical/secretarial and administrative support duties.</span></li><li style="text-align: justify;"><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">Ability to train and mentor employees.</span></li><li style="text-align: justify;"><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">Ability to communicate effectively both orally and in writing.</span></li><li style="text-align: justify;"><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">Ability to develop creative strategies and solutions to accomplish objectives.</span></li><li style="text-align: justify;"><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">Ability to lead and work as part of a team.</span></li><li style="text-align: justify;"><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">Ability to establish and maintain effective working relationships with colleagues and members of the public.</span></li><li style="text-align: justify;"><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">Ability to use initiative and to find solutions for work related issues.</span></li></ul><p style="text-align: justify;"><br></p><p style="text-align: justify; "><b><u><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">MINIMUM EXPERIENCE AND TRAINING:</span></u></b></p><ul><li style="text-align: justify;"><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">Minimum of four (4) years' experience performing clerical/ secretarial and administrative support duties. </span></li><li style="text-align: justify;"><span style="font-family: &quot;Work Sans&quot;;" work="" sans";"="" times="" new="" roman";"="">Training as evidenced by the possession of an Association of Business Executives Diploma (ABE); or Certificate in Public Administration (CPA) or equivalent.</span></li></ul>