Job Description
The incumbent is required to plan, organize, and manage the development, operations and maintenance of the ICT resources and infrastructure of a Ministry/Department/Division and to manage the delivery of its ICT projects, under the direction of the Permanent Secretary or designated officer. Duties include developing and implementing of the ICT policies and ICT strategic plan of the organization; developing and delivering software applications and ICT services; managing ICT projects; preparing and managing the ICT budget; and developing and managing of professional, technical and support staff.
Key and Critical Responsibilities
<b>DUTIES AND RESPONSIBILITIES</b><div><br></div><div>Develops the ICT vision, policy, strategic plan and standards of the Ministry/Department in alignment with its mission and business plan.</div><div><br></div><div>Leads and manages ICT projects, including the identification and mitigation of project risk; ensures quality in delivery and timeliness and facilitates effective utilization of resources.</div><div><br></div><div>Manages strategies to maintain the confidentiality, integrity and availability of the information systems of the Ministry/Department and, to ensure the restoration of such information systems.</div><div><br></div><div>Monitors the implementation of the policy and strategic plan to ensure compliance with organizational policies, procedures and the overall information management strategy.</div><div><br></div><div>Manages the selection, implementation, operations, and evaluation of security controls.</div><div><br></div><div>Assesses the need of the organization for ICT services and recommends the most appropriate and cost-effective solutions in meeting those needs; engages stakeholders in the planning and implementation of change needed for effective use of the ICT services of the organization.</div><div><span style="letter-spacing: 0.4px;"><br></span></div><div><span style="letter-spacing: 0.4px;">Provides technical management of the ICT operations and ensures that the Ministry/Department's agreed service levels and data integrity requirements of the organization are met and that all relevant procedures are adhered to.</span></div><div><br></div><div>Maintains the policy standards and procedures for security and monitors the application and compliance of security operations procedures.&nbsp;</div><div><br></div><div>Develops budget, facilitates procurement, negotiations and contracting and monitors ICT expenditure on the organization, all ICT projects and operations.</div><div><br></div><div>Keeps abreast of new methods and trends in ICT and products in order to advance and improve the Ministry/Department's ICT capability.</div><div><br></div><div>Makes recommendations for staffing to ensure that there are adequate skilled personnel to meet ICT service delivery plans.</div><div><br></div><div>Performs other related duties as assigned.</div>
Key Competencies
<b>KNOWLEDGE, SKILLS AND ABILITIES</b><div><br></div><div><b>KNOWLEDGE:</b></div><div><br></div><div>&nbsp; &nbsp; &nbsp; Extensive knowledge of the principles, tools and techniques required for the management and control of ICT within an organization.</div><div><br></div><div>&nbsp; &nbsp; &nbsp; Considerable knowledge of project management tools and techniques.</div><div><br></div><div>&nbsp; &nbsp; &nbsp; Knowledge of business process reengineering.</div><div><br></div><div>&nbsp; &nbsp; &nbsp; Some knowledge of relevant financial and procurement processes, rules and regulation.</div><div><br></div><div>&nbsp;</div><div><br></div><div><b>SKILLS AND ABILITIES:</b></div><div><br></div><div>&nbsp; &nbsp; &nbsp; Ability to manage multi-disciplinary teams and technical and professional staff.</div><div><br></div><div>&nbsp; &nbsp; &nbsp; Ability to manage ICT projects</div><div><br></div><div>&nbsp; &nbsp; &nbsp; Ability to think creatively and to implement leading-edge technology solutions.</div><div><br></div><div>&nbsp; &nbsp; &nbsp; Ability to negotiate and manage complex technical contracts.</div><div><br></div><div>&nbsp; &nbsp; &nbsp; Ability to communicate effectively both orally and in writing.</div><div><br></div><div>&nbsp; &nbsp; &nbsp; Ability to manage change in the public sector.</div><div><br></div><div>&nbsp; &nbsp; &nbsp; Ability to promote teamwork and to manage conflict.</div><div><br></div><div>&nbsp; &nbsp; &nbsp; Ability to establish and maintain effective working relationships with colleagues.</div><div><br></div><div>&nbsp; &nbsp; &nbsp; Ability to interact positively with members of the public and external stakeholders.</div>
