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Job Description

JOB SUMMARY<o:p></o:p> &nbsp; NATURE &amp; SCOPE<o:p></o:p> The Manager, Emergency Department shall be responsible for managing and coordinating Administrative (non-medical and non-nursing) functions utilizing Human Resources, Medical Records, Finance, Medical Orderlies, Information Technology, Facilities and Customer Service. &nbsp;The incumbent is responsible for ensuring the achievement of the overall delivery of quality health care services in keeping with the Facilitys strategic objectives.<o:p></o:p> &nbsp; The Authority reserves the right to assign the officer to any Facility under its management.<o:p></o:p>

Key and Critical Responsibilities

THE CORE FUNCTIONS INCLUDE BUT NOT LIMITED TO THE FOLLOWING: <o:p></o:p>Monitors and evaluates work activities of technical, clerical, service, maintenance plus other personnel.<o:p></o:p>Works in collaboration with the ICT Department to develop and maintain a computerized record of management systems to store information on all the departments key activities, and also to produce reports.<o:p></o:p>Coordinates with the Head of Department, Emergency Department in accordance with assignment.<o:p></o:p>Coordinates medical records and medical orderlies activities within the department.<o:p></o:p>Receives and investigates customer (internal and external) complaints.<o:p></o:p>Institutes quality improvement systems which allows for continuous improvements.<o:p></o:p>Institutes programmes which foster customer care, positive interaction and communication.<o:p></o:p>Liaises with the Human Resources Department for recruiting, job grading, training, promotions and consults with the Human Resources Department in disciplinary matters.<o:p></o:p>Coordinates with the Quality Coordinator with regards to accreditation, maintenance of approved systems, standards, specifications and procedures for operations.<o:p></o:p>Develops budgets and manages approved budgets. <o:p></o:p>Prepares monthly and annual performance reports on achievements, operational developments, statistical data, cost benefit analysis, equipment updates and inter-departmental human resource planning.<o:p></o:p>Monitors the availability of supplies and maintains relationship with Warehousing and Inventory to replenish the same. Orders equipment for the effective functioning of the department.<o:p></o:p>Manages change in integrated health care delivery systems, such as work restructuring, technological innovations, and also shifts in the focus of care.<o:p></o:p>Works with Engineering and Biomedical Departments to ensure that the Departments Plant and Equipment are maintained in good working condition and the breakdown of equipment would be flagged real time.<o:p></o:p>Prepares activity reports to inform management of the status for implementation plans of programs, services, and also quality initiatives.<o:p></o:p>Consults with medical, business, and also community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activity plans, and also promote health programs.<o:p></o:p>Works with HSE and Disaster Coordination Unit to develop and administers risk management programs as well as to ensure emergency readiness compliance to access, safety and disaster preparedness.<o:p></o:p>Reviews as well as analyses facility activities to improve service utilization.<o:p></o:p>Works along with the clinical staff to develop /expand/ implement medical programs or health services that promote research, rehabilitation, and also community health.<o:p></o:p>Attends meetings as required.<o:p></o:p>Performs other related functions as may be assigned.<o:p></o:p>&nbsp;Ability to perform duties according to assigned rosters or plans that can be formulated in times of authorized service exigencies.<o:p></o:p>&nbsp; Ability to use the relevant computer applications related to job functions.<o:p></o:p>

Key Competencies

REQUIRED QUALIFICATION, TRAINING AND EXPERIENCE<o:p></o:p> First degree in Management or related discipline.<o:p></o:p> At least eight (8) years experience in a similar or related job function, five (5) of which must be at a Managerial/Supervisory level.&nbsp;

Job Information

South-West Regional Health Authority (SWRHA)

Job Description

Key and Critical Responsibilities

Key Competencies

Manager, Emergency Department

Job Information

South-West Regional Health Authority (SWRHA)

Job Description

Key and Critical Responsibilities

Key Competencies

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