Ministry Of Homeland Security
Port of Spain
Job Description
The incumbent is responsible for ensuring that all systems and equipment of the Ministry of Homeland Security/ the Information and Communications Technology Unit are functional through providing preventative measures as well as troubleshooting and repairing systems and equipment.
Key and Critical Responsibilities
Ensures that all systems and equipment of the Ministry of Homeland Security (MHS)/Information and Communications Technology (ICT) Unit are functional on a 24/7 basis to problems/breakdowns when experienced. <div> </div><div> Troubleshoots and repairs all MHS/ICT Unit systems and equipment and liaises with suppliers or other specialized technicians to repair same when necessary. </div><div> Provides preventative maintenance on all MHS/ICT Unit systems and equipment. </div><div> Coordinates resolution for system problems with all internal and external users of the Communication System. </div><div> Generates timely reports/statistics and responds to adhoc queries on historical/archived files. </div><div> Ensures that all Communication Sites of the MHS are properly maintained by scheduling and supervising contractors in maintenance and repairs. </div><div> Assesses various user sites to determine their respective needs for the implementation and/or addition of communications equipment and services. </div><div> Installs and maintains wireless and fixed Communication Systems to support and assist all divisions of the MHS. </div><div> Installs, programmes, tests and commissions and maintain wireless broadband, mobile, handheld and base station radios to support all divisions of the Ministry of Homeland Security and external agencies in its communication projects. </div><div> Trains users in the use of any newly installed communication systems. </div><div> Researches and assesses new software, hardware and communication equipment to upgrade and ensure optimal reliability of the Ministrys communication network. </div><div> Performs any other duties as necessary relating to the overall operations of the MHS/ICT Unit. </div><div><br></div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div>
Key Competencies
Strong problem solving and analytical skills with extensive communications hardware and software troubleshooting expertise. <div> </div><div> Ability to effectively communicate both orally and in writing. </div><div> Ability to use established electrical, digital, and/or mechanical principals to perform appropriate tests which identify and solve problems encountered on the job. </div><div> Ability to efficiently and accurately work with multiple types of information and/or perform multiple tasks simultaneously. </div><div> Excellent time management skills. </div><div> Ability to work well under many occupational pressures as well as work independently in the field with little supervision. </div><div> Ability to lift objects (max. of 75 pounds), operate light power tools (e.g. drill, saw, etc) and to work at reasonable heights (on ladder, low ceiling, low roof etc). </div><div> Ability to train users in the usage of various communication devices. </div><div><br></div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div>