Manager Hospital Administration

Key and Critical Responsibilities

<b>Demonstrates judgment and self-sufficiency in effective problem solving while serving as the administrative and operational resource for the hospital by: </b><div>Coordinating operations and personnel activities to meet Hospital and Health System objectives related to the provision of services within designated areas. </div><div><br></div><div>Maintaining interface with departmental personnel to ensure there is adequate space and facilities for patient care and coordination of facilities. </div><div><br></div><div>Overseeing patient care flow while redirecting and allocating resources. </div><div><br></div><div>Determining necessary space, equipment, supplies and support systems for ensuring effective functioning of unit/department. </div><div><br></div><div>Investigating patient/visitor concerns and implementing appropriate courses of action. </div><div><br></div><div>Taking corrective action in situations requiring immediate intervention, including interpretation and administration of hospital policy and work rules. </div><div><br></div><div>Intervening and problem solving for inter-/intra-departmental issues. Facilitates interdepartmental communication, negotiation and decision-making. </div><div><br></div><div>Obtaining adequate facts and evaluating data to identify and intervene in actual and/or potential safety and risk management issues. </div><div><br></div><div>Communicating pertinent information (verbal and/or electronic) in a timely manner to hospital administration and department leadership. </div><div><br></div><div>Documenting pertinent information, actions and decisions and communicating to the appropriate leadership.</div><div><br></div><div>Communicating issues identified by front line staff to appropriate administrative team related to new administrative or departmental initiatives. </div><div><br></div><div>Ensuring that there is an appropriate signage facility.</div><div><br></div><div>Planning for disaster management.</div><div><br></div><div>Planning for and implements appropriate risk management system/policy.</div><div><br></div><div>Ensuring that there is an appropriate Hazardous Waste Disposal System.</div><div><br></div><div>Ensuring that the Hospital has uninterrupted sources of clean water and electrical power.</div><div><br></div><div><b>Support clinical, operational and facility services throughout the entire Hospital on a 24-hour basis by: </b></div><div>Collaborating with clinical and support staff to foster delivery of quality care.</div><div><br></div><div>Coordinating triage activities, as needed, through communication with the Emergency Department, Bed Bureau Management and Medical Director. </div><div><br></div><div>Attending Code Five events and participates as needed; provide feedback for staff and completes QA report. </div><div><br></div><div>Assisting Patient Access Services in coordinating patient placement. </div><div><br></div><div>Assisting in evaluating and reassigning staff during crisis situations. </div><div><br></div><div><b>Provide on-site management/leadership of crisis situations to prevent or minimize disruption of services by: </b></div><div>Optimizing resources to maintain facility operations. </div><div><br></div><div>Planning program for inspecting utility systems/housekeeping and sanitation.</div><div><br></div><div>Ensuring Hospital waste disposal system is efficient and effective.</div><div><br></div><div>Monitoring emergency action procedures and coordinate activities related to patient/staff evacuation as needed. </div><div><br></div><div>Functioning as on-site coordinator for internal/external disasters or other major events. </div><div><span style="letter-spacing: 0.4px;"><br></span></div><div><span style="letter-spacing: 0.4px;">Assisting with the initiation of the severe weather policy in conjunction with the COO and Administrative team. </span></div><div><span style="letter-spacing: 0.4px;"><br></span></div><div>Authorizing financial assistance for patient satisfiers and operational situations up to the petty cash limit. </div><div><br></div><div>Liaising and negotiating with medical and non-medical staff internally (often at the most senior levels), and with people in external organizations, e.g., social services, voluntary groups or the private sector.</div><div><br></div><div>Supporting the recruitment and selection of staff.</div><div><br></div><div>Completing the performance appraisals and assisting in the development of staff.</div><div><br></div><div>Implementing new policies and directives.</div><div><br></div><div>Gathering and analyzing data and uses it to plan and manage both projects and systems.</div><div><br></div><div>Setting budgets and maintaining finances within tight constraints.</div><div><br></div><div><span style="letter-spacing: 0.4px;">Planning and implementing strategic changes to improve service delivery.</span></div><div><span style="letter-spacing: 0.4px;"><br></span></div><div>Managing premises, catering, cleaning, pottering and security (often via sub-contractors).</div><div><br></div><div>Purchasing equipment and supplies, and organizing stores.</div><div><br></div><div>Using computers to manage information and financial data and to analyze and measure performance.</div><div><br></div><div>Supporting ICT systems and plans new provision and development, sometimes for major projects.</div><div><br></div>