Job Description
The incumbent is required to provide general business analysis and programming support services to the Ministry/Department. Duties include: analysis of the required data to meet the information needs of stakeholders; assisting with the analysis and design of all software applications; providing programming support for the development of software applications; and supporting the maintenance of all software applications; and supervision of Technical and Support Staff as required.
Key and Critical Responsibilities
<ul><li>Supports the development and implementation of software applications of the Ministry/Department, in particular the analysis and development process and the monitoring of projects.</li><li>Investigates operational requirements and problems, and identifies opportunities for improvements in the functions and processes of the Ministry/Department; and assists users in defining acceptance tests.</li><li>Obtains requirements from key stakeholders of the Ministry/Department, and confirms alignment with defined business objectives; and documents and prioritises these requirements in accordance with defined standards and practices.</li><li>Reviews requirements and specification; develops software tests, including test cases and test scripts; and assists with the execution of the complete testing of new or modified information systems, for all areas of the Ministry/Department.</li><li>Assists with the design of information systems of the Ministry/Department, and documents all outputs using defined standards, methods and tools.</li><li>Assists with the development, programming, testing, and correction of the software applications of the Ministry/Department using agreed standards and tools.</li><li>Assists with the implementation of software releases, including stakeholder coordination and activity documentation, for all application software.</li><li>Identifies and resolves issues with software applications, in accordance with agreed procedures and carries out agreed applications maintenance tasks.</li><li>Analyses electronic data to support the reporting and operational information needs of the users in the Ministry/Department.<div>Performs other related duties as assigned.</div></li></ul>
Key Competencies
<p><b>KNOWLEDGE, SKILLS AND ABILITIES</b></p><p></p><div><b>Knowledge</b></div><ul><li>Knowledge of software development and maintenance processes.</li><li>Knowledge of project management tools and techniques.</li><li>Some knowledge of the principles, tools and techniques required for the management and control of ICT within an organization.</li></ul><div><br></div><div><b>Skills and Abilities</b></div><ul><li>Ability to think creatively and to develop and maintain software applications.</li><li>Ability to communicate effectively both orally and in writing.</li><li>Ability to operate as part of a team.</li><li>Ability to establish and maintain effective working relationships with colleagues.</li><li>Ability to interact positively with members of the public and external stakeholders.</li></ul><p><br></p><p><b>MINIMUM EXPERIENCE AND TRAINING</b></p><ul><li>Minimum of three (3) years' experience in an area of ICT, including at least eighteen (18) months' experience in the analysis, programming, development and maintenance of software applications.</li><li>Training as evidenced by the possession of a recognized Bachelor's Degree in Computer Science, Computer Information Systems, Information Systems Management, Computer Engineering or a related area.</li></ul><p></p>
