Ministry of Finance
Port of Spain
Job Description
<div><span style="font-family: undefined;"></span><span style="font-family: undefined;"></span>The incumbent is required to provide maintenance and support services for information systems software of the Ministry/Department. Duties include: ensuring the security of the application data; supporting and maintaining the software applications; assisting with the enhancement of these software applications; providing training to key stakeholders on these systems; and supervising Technical and Support Staff as required. Depending on work assignment, the incumbent will be required to perform these duties in a specified category of software application solutions, such as: a) the business information systems of the Ministry/Department; b) the Ministry/Department-specific information systems; c) any defined combination of business and Ministry/Department-specific information systems.&nbsp;</div><div>&nbsp;</div><div><b>SUBMISSION OF APPLICATIONS</b></div><div>All applications must include a cover letter, which clearly indicates the positions being applied for and should be addressed to:&nbsp;</div><div><br></div><div><b>The Permanent Secretary</b></div><div><b>Ministry of Finance</b></div><div><b>Attention: Director, Human Resources</b></div><div><br></div><div>Your cover letter together with your Curriculum Vitae, academic qualifications and other relevant certifications, two (2) work-related references, one (1) personal letter of recommendation, and a Police Certificate of Character, or receipt thereof (no later than six (6) months old), must be uploaded as a <b>single pdf file</b> (no greater than <b>2MB </b>in size).</div><div><br></div><div><p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;text-align: justify;line-height:normal"><b><span lang="EN-TT" style="font-size: 12pt; font-family: " times="" new="" roman",="" serif;="" background-image:="" initial;="" background-position:="" background-size:="" background-repeat:="" background-attachment:="" background-origin:="" background-clip:="" initial;"=""><span style="font-family: " work="" sans";"="">MINIMUM EXPERIENCE AND TRAINING:</span></span></b></p><p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;text-align: justify;line-height:normal"><b><span lang="EN-TT" style="font-size: 12pt; font-family: " times="" new="" roman",="" serif;="" background-image:="" initial;="" background-position:="" background-size:="" background-repeat:="" background-attachment:="" background-origin:="" background-clip:="" initial;"=""><span style="font-family: " work="" sans";"=""><br></span></span></b></p><ul><li style="margin-bottom: 0.0001pt; text-align: justify; line-height: normal;"><font face="Times New Roman, serif"><span style="font-size: 16px; font-family: Verdana;" work="" sans";"="">Minimum of three (3) years experience in an area of ICT, including at least eighteen (18) months experience in the maintenance, support and enhancement of software applications.</span></font></li><li style="margin-bottom: 0.0001pt; text-align: justify; line-height: normal;"><span style="font-family: Verdana;" work="" sans";="" font-size:="" 16px;="" letter-spacing:="" 0.4px;"="">Training as evidence by the possession of a recognized Bachelors Degree in Computer Science, Computer Information Systems, Information Systems Management, Computer Engineering or a related area.</span></li></ul></div>
Key and Critical Responsibilities
<div><b>KEY AND CRITICAL RESPONSIBILITIES:</b></div><ul><li>Assists with the development of software tests, and with the execution of the system and acceptance testing of modified or enhanced information systems, particularly for those areas of technical specialisation.&nbsp;</li><li>Determines the information systems requirements from management and stakeholders of the Ministry/Department and confirms their alignment with defined business objectives; and specifies, documents and prioritises these requirements in accordance with defined standards and practices.&nbsp;</li><li>Assesses, analyses, develops, documents and implements changes to the Ministry/Department-specific applications in accordance with defined change control procedures.&nbsp;</li><li>Investigates and resolves related security incidents according to defined procedures and maintains the specified security controls required to maintain confidentiality, integrity and availability of the information systems of the Ministry/Department. </li><li>Investigates operational support requirements and problems, and identifies opportunities for improvements in the Ministry/Department-specific business functions and processes; and assists users in defining acceptance tests.&nbsp;</li><li>Assists with the support and maintenance of information systems, including the identification and mitigation of project risk, and the monitoring of projects.&nbsp;</li><li>Investigates problems with the application software; and assists with the implementation of agreed solutions and preventative measures.&nbsp;</li><li>Maintains software application support processes, and oversees support requests to ensure that all support requests are addressed in accordance with agreed procedures.&nbsp;</li><li>Delivers learning activities, such as training, on the information systems of the Ministry/Department to a variety of audiences.&nbsp;</li><li>Keeps abreast of specific technical specialisations in the software operations, maintenance and support area; and utilises this knowledge in performing job duties.&nbsp;</li><li>Performs other related duties as assigned.</li></ul>
Key Competency
<div><b>KNOWLEDGE, SKILLS, AND ABILITIES:</b></div><div><u>Knowledge</u></div><ul><li>Knowledge of software maintenance and enhancement processes and procedures.</li><li>Knowledge of project management tools and techniques.</li><li>Some knowledge of the principles, tools and techniques required for the management and control of ICT within an organization.</li></ul><div><span style="letter-spacing: 0.4px;"><u>Skills and Abilities</u></span></div><ul><li>Ability to supervise technical and support staff.</li><li>Ability to think creatively and to enhance and maintain application software solutions.</li><li>Ability to communicate effectively both orally and in writing.<span style="white-space:pre"> </span></li><li>Ability to promote teamwork and manage conflict.</li><li>Ability to establish and maintain effective working relationships with colleagues.</li><li>Ability to interact positively with members of the public and external stakeholders.</li></ul>