Ministry of Social Development and Family Services
Port of Spain
Job Description
<p><span style="font-size: 11pt;">The incumbent is required to perform specialized technical duties in the administration, operations, maintenance and support of the computer network hardware, software, intranet, internet, portal, communications, LANs, WANs and related infrastructure of a large Ministry/Department. Duties include: ensuring secure network and communications operations, including the intranet, portal and internet-related services; providing network management and network maintenance; delivering successful network, messaging and communications projects; achieving targeted service and availability levels; and supervising other network professionals, technical and support staff.<o:p></o:p></span></p>
Key and Critical Responsibilities
<p style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-size: 11pt; font-family: Symbol;"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: " times="" new="" roman";"="">&nbsp; &nbsp; &nbsp; </span></span><span style="font-size: 11pt;">Manages the operations and maintenance of the networking and connectivity infrastructure of the Ministry/Department in accordance with agreed standards and procedures, and ensures that agreed service levels are met.<o:p></o:p></span></p><p style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-size: 11pt; font-family: Symbol;"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: " times="" new="" roman";"="">&nbsp; &nbsp; &nbsp; </span></span><span style="font-size: 11pt;">Supports the Manager in the production of network and connectivity designs, policies, strategies, architectures and specifications for the networks required to support the business requirements and strategy of the Ministry/Department.<o:p></o:p></span></p><p style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-size: 11pt; font-family: Symbol;"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: " times="" new="" roman";"="">&nbsp; &nbsp; &nbsp; </span></span><span style="font-size: 11pt;">Negotiates service level agreements for network and infrastructure components, diagnoses service delivery problems, and initiates action to maintain and improve the levels of service delivery.<o:p></o:p></span></p><p style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-size: 11pt; font-family: Symbol;"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: " times="" new="" roman";"="">&nbsp; &nbsp; &nbsp;</span></span><span style="font-size: 11pt;">Delivers network management and support, and provides network maintenance services, including network support, the resolution of network problems and the implementation of preventative measures.<o:p></o:p></span></p><p style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-size: 11pt; font-family: Symbol;"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: " times="" new="" roman";"="">&nbsp; &nbsp; &nbsp;&nbsp;</span></span><!--[endif]--><span style="font-size: 11pt;">Conducts security risk and vulnerability assessments for computer networks (intranet and internet), communications and related infrastructure, and develops and applies appropriate technical security controls.<o:p></o:p></span></p><p style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-size: 11pt; font-family: Symbol;"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: " times="" new="" roman";"="">&nbsp; &nbsp; &nbsp; &nbsp;</span></span><!--[endif]--><span style="font-size: 11pt;">Investigates security breaches with networks and connectivity infrastructure in accordance with established procedures, and takes the necessary corrective action.<o:p></o:p></span></p><p style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-size: 11pt; font-family: Symbol;"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: " times="" new="" roman";"="">&nbsp; &nbsp; &nbsp; &nbsp;</span></span><span style="font-size: 11pt;">Reviews and maintains the networking plans for the Ministry/Department, and assists with planning of the technology infrastructure to deliver connectivity and network services to meet service level agreements. Monitors network and connectivity service component capacity and initiates actions to resolve any shortfall in accordance with agreed policies and procedures.<o:p></o:p></span></p><p style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-size: 11pt; font-family: Symbol;"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: " times="" new="" roman";"="">&nbsp; &nbsp; &nbsp;&nbsp;</span></span><span style="font-size: 14.6667px; letter-spacing: 0.4px;">Con</span><span style="text-indent: -18pt; letter-spacing: 0.4px; font-size: 11pt;">tributes to ensuring that the network and connectivity infrastructure meets all agreed performance targets and service levels, and assists with disaster recovery arrangements and testing of the recovery procedures.</span></p><p style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-size: 11pt; font-family: Symbol;"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: " times="" new="" roman";"="">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></span><span style="font-size: 11pt;">Provides inputs to the service continuity planning process, and implements the approved plans in order to achieve defined levels of continuity of the networks and related infrastructure of the Ministry/Department. <o:p></o:p></span></p><p style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-size: 11pt; font-family: Symbol;"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: " times="" new="" roman";"="">&nbsp; &nbsp; &nbsp; &nbsp;</span></span><!--[endif]--><span style="font-size: 11pt;">Coordinates the installation, testing, commissioning/decommissioning of networking and connectivity infrastructure in accordance with agreed quality and safety plans.<o:p></o:p></span></p><p style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-size: 11pt; font-family: Symbol;"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: " times="" new="" roman";"="">&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></span><!--[endif]--><span style="font-size: 11pt;">Conducts research into and explores ways to use emerging technologies and products to further the networking and connectivity goals of the Ministry/Department.<o:p></o:p></span></p><p style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-size: 11pt; font-family: Symbol;"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: " times="" new="" roman";"="">&nbsp; &nbsp; &nbsp; &nbsp;</span></span><span style="font-size: 11pt;">Participates as a member of the project management team for defined networking and connectivity projects of the Ministry/Department by undertaking activities such as the identification and mitigation of project risk and ensuring quality in project delivery.<o:p></o:p></span></p><p style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-size: 11pt; font-family: Symbol;"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: " times="" new="" roman";"="">&nbsp; &nbsp; &nbsp;&nbsp;</span></span><!--[endif]--><span style="font-size: 11pt;">Prepares and delivers learning activities, such as training, to a variety of audiences in areas of technical specialisation and responsibility.<o:p></o:p></span></p><p style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-size: 11pt; font-family: Symbol;"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: " times="" new="" roman";"="">&nbsp; &nbsp; &nbsp; &nbsp;</span></span><span style="font-size: 11pt;">Assists with facilitating the administration of the acquisition, storage, distribution and movement of network and connectivity assets across the Ministry/Department.<o:p></o:p></span></p><p style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-size: 11pt; font-family: Symbol;"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: " times="" new="" roman";"="">&nbsp; &nbsp; &nbsp; &nbsp;</span></span><!--[endif]--><span style="font-size: 11pt;">Keeps abreast of developments in computer networking and communications infrastructure, and provides advice regarding their application, and utilises this knowledge in performing job duties.<o:p></o:p></span></p><p class="MsoListParagraphCxSpFirst" style="text-indent:-.25in;mso-list:l0 level1 lfo1"> </p><p style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-size: 11pt; font-family: Symbol;"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: " times="" new="" roman";"="">&nbsp; &nbsp; &nbsp;&nbsp;</span></span><span style="font-size: 11pt;">Performs other related duties as assigned.<o:p></o:p></span></p><p style="text-indent: -0.25in;"><o:p></o:p></p><p class="MsoListParagraphCxSpLast" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><o:p></o:p></p>
Key Competency
<p></p><p style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1"><span style="font-size: 11pt; font-family: Symbol;"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: " times="" new="" roman";"="">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><!--[endif]--><span style="font-size: 11pt;">Considerable knowledge of the defined components of networking and connectivity infrastructure.<o:p></o:p></span></p> <p style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-size: 11pt; font-family: Symbol;"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: " times="" new="" roman";"="">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><!--[endif]--><span style="font-size: 11pt;">Knowledge of the principles, tools and techniques required for the management and control of ICT within an organisation.<o:p></o:p></span></p> <p style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-size: 11pt; font-family: Symbol;"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: " times="" new="" roman";"="">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><!--[endif]--><span style="font-size: 11pt;">Knowledge of project management tools and techniques.<o:p></o:p></span></p> <p style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-size: 11pt; font-family: Symbol;"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: " times="" new="" roman";"="">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><!--[endif]--><span style="font-size: 11pt;">Some knowledge of Public Service processes and procedures.<o:p></o:p></span></p> <p style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-size: 11pt; font-family: Symbol;"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: " times="" new="" roman";"="">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><!--[endif]--><span style="font-size: 11pt;">Ability to supervise professional, technical and support staff.<o:p></o:p></span></p> <p style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-size: 11pt; font-family: Symbol;"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: " times="" new="" roman";"="">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><!--[endif]--><span style="font-size: 11pt;">Ability to think creatively and to implement technology solutions.<o:p></o:p></span></p> <p style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-size: 11pt; font-family: Symbol;"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: " times="" new="" roman";"="">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><!--[endif]--><span style="font-size: 11pt;">Ability to manage ICT projects.<o:p></o:p></span></p> <p style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-size: 11pt; font-family: Symbol;"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: " times="" new="" roman";"="">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><!--[endif]--><span style="font-size: 11pt;">Ability to communicate effectively both orally and in writing.<o:p></o:p></span></p> <p style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-size: 11pt; font-family: Symbol;"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: " times="" new="" roman";"="">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><!--[endif]--><span style="font-size: 11pt;">Ability to promote teamwork and manage conflict.<o:p></o:p></span></p> <p style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-size: 11pt; font-family: Symbol;"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: " times="" new="" roman";"="">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><!--[endif]--><span style="font-size: 11pt;">Ability to establish and maintain effective working relationships with colleagues.<o:p></o:p></span></p> <p style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-size: 11pt; font-family: Symbol;"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: " times="" new="" roman";"="">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><!--[endif]--><span style="font-size: 11pt;">Ability to interact positively with members of the public and external stakeholders.<o:p></o:p></span></p> <p><b><span style="font-size: 11pt;">QUALIFICATIONS AND EXPERIENCE:<o:p></o:p></span></b></p> <p style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l1 level1 lfo2"><!--[if !supportLists]--><span style="font-size: 11pt; font-family: Symbol;"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: " times="" new="" roman";"="">&nbsp; &nbsp; &nbsp;&nbsp;</span></span><!--[endif]--><span style="font-size: 11pt;">Minimum five (5) years' experience at a supervisory level in the area of ICT, including at least two (2) years' experience in the development, implementation, management and operation of networks, messaging and communications infrastructure.<o:p></o:p></span></p> <p style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l1 level1 lfo2"><!--[if !supportLists]--><span style="font-size: 11pt; font-family: Symbol;"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: " times="" new="" roman";"="">&nbsp; &nbsp; &nbsp; &nbsp;</span></span><!--[endif]--><span style="font-size: 11pt;">Training as evidenced by the possession of a recognised Bachelor Degree in Computer Science, Computer Information Systems, Information Systems Management, Computer Engineering or a related area.<o:p></o:p></span></p> <p align="center" style="margin-left:36.0pt;text-align:center"><b><span style="font-size: 11pt;">OR<o:p></o:p></span></b></p> <p style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l1 level1 lfo2"><!--[if !supportLists]--><span style="font-size: 11pt; font-family: Symbol;"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: " times="" new="" roman";"="">&nbsp; &nbsp; &nbsp; &nbsp;</span></span><!--[endif]--><span style="font-size: 11pt;">Minimum of seven (7) years' experience at a supervisory level in the area of ICT, including at least four (4) years in the development, implementation, management and operation of networks, messaging and communications infrastructure.<o:p></o:p></span></p> <p style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l1 level1 lfo2"><!--[if !supportLists]--><span style="font-size: 11pt; font-family: Symbol;"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: " times="" new="" roman";"="">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></span><span style="font-size: 11pt;">Training as evidenced by the possession of a recognised Bachelors degree.<o:p></o:p></span></p> <p style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l1 level1 lfo2"><!--[if !supportLists]--><span style="font-size: 11pt; font-family: Symbol;"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: " times="" new="" roman";"="">&nbsp; &nbsp; &nbsp; &nbsp;</span></span><span style="font-size: 11pt;">Certification in the area of ICT from a recognised institution.<o:p></o:p></span></p> <p align="center" style="margin-left:36.0pt;text-align:center"><b><span style="font-size: 11pt;">OR<o:p></o:p></span></b></p> <p style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l1 level1 lfo2"><!--[if !supportLists]--><span style="font-size: 11pt; font-family: Symbol;"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: " times="" new="" roman";"="">&nbsp; &nbsp; &nbsp; </span></span><span style="font-size: 11pt;">Minimum of ten (10) years' experience at a supervisory level in the area of ICT, in addition to at least five (5) years' experience in the development, implementation, management and operation of networks, messaging and communications infrastructure.<o:p></o:p></span></p> <p style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l1 level1 lfo2"><!--[if !supportLists]--><span style="font-size: 11pt; font-family: Symbol;"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: " times="" new="" roman";"="">&nbsp; &nbsp; &nbsp;&nbsp;</span></span><!--[endif]--><span style="font-size: 11pt;">Training as evidenced by the possession of a two-year Diploma/Certificate in the area of ICT from a recognised institution.<o:p></o:p></span></p> <p class="MsoNormal"><o:p>&nbsp;</o:p></p><p></p><p><br></p>