Corporate Communications Officer

Key and Critical Responsibilities

o Assists in tracking developments in the Commissions sector nationally and globally. <div>o Participates in the design, organisation and implementation of a creative and effective Marketing/Communications Strategy including content management for the Commissions website ensuring that it is adequately integrated into the Commissions Operations. </div><div>o Participates in the preparation and execution of programmes geared towards educating and informing the Public. </div><div>o Conducts research and utilizes other data in the analysis and evaluation of information for the preparation of policy documents, briefs, working papers and presentations. </div><div>o Assists with the relevant research including but not limited to the conduct of interviews to determine the success and outreach of information Programmes and initiates corrective action as appropriate. </div><div>o Assists in identifying stakeholders needs and proposes relevant engagement strategies. </div><div>o Liaises with Media Services to monitor print and electronic media to keep the Commission informed of developments within the Communications environment. </div><div>o Interprets HR policies and procedures to assist clients with queries and concerns. </div><div>o Prepares communications reports, Cabinet/Ministerial Notes, Internal notes and other documents </div><div>Products and Events </div><div>o Develops and implements marketing, media placement and distribution strategies for the Commission. </div><div>o Assists in the production of literature formats such as booklets, posters, brochures for public outreach and sensitisation. </div><div>o Assists in the development of information and activities such as health and wellness, safety awareness and other cultural and workplace enhancing projects. </div><div>o Performs day-to-day management of the intranet site through the use of a Content Management System, including design, content and technical functions, to ensure that it is useful for staff and that content is up-to-date, accurate and consistent with the brand identity Guide. </div><div>o Develops and manages internal communication activities which involve, engage and inform all employees, utilising appropriate communication tools. </div><div>o Prepares, develops, writes and edits content for the intranet, staff newsletter, team briefings, noticeboards and other internal communications channels as well as for project briefs. </div><div>o Maintains and regularly updates a detailed calendar of events or Forward Diary for the Commission. </div><div>Media and Advertising </div><div>o Develops a Media Strategy for each announcement, launch or significant media event. </div><div>o Organises and manages press, radio and television interviews. </div><div>o Writes a variety of communications (e.g. press releases, personal interest stories, newsletter, etc.) for the purpose of keeping the media and public informed of the activities of the Commission. </div><div>o Coordinates the completion, printing and distribution of corporate collateral to selected media representatives. </div><div>o Drafts appropriate responses to adverse publicity. </div><div>o Undertakes research on current web and internet technology and trends in marketing and communications for the purpose of keeping current. </div><div>o Monitors national, regional and international news to identify evolving trends and opinions which may impact the work of the Commission. </div><div>o Monitors media scanning databases and redirects any issues to the relevant authorities. </div><div>o Provides media summaries and alerts on breaking news. </div><div>Stakeholder Engagement </div><div>o Performs protocol duties for the Commission in accordance with established standards to ensure appropriate etiquette is used in interactions with individuals such as dignitaries and officials. </div><div>o Assists in identifying stakeholders needs and proposes relevant engagement strategies. </div><div>o Develops, manages and controls procedures for all internal and external correspondence. </div><div>o Researches and assembles information for members of the public </div><div>o Responds to complaints and organisation issues from members of the public. </div><div>o Distributes relevant educational material on the activities of the Commission. </div><div>o Creates and updates a database/directory of stakeholders contact information, profiles and services. </div><div>o Performs other related duties as requested. </div><div><br></div><div> </div><div> </div>