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Job Description

The incumbent is required to contribute to the achievement of the communications targets of the Ministry/Department and assist in monitoring their implementation. Duties include coordinating media relations strategies, producing and disseminating materials for communicating information about the Ministry/Department and its services; coordinating the content of the intranet or external website and the production of a quarterly newsletter; disseminating reports and publications; and maintain an updated database of contacts and an effective communication system within the Ministry/Department. Depending on work assignment, the incumbent will be required to perform duties in one or more of the Communications functional areas.

Key and Critical Responsibilities

Strategy and Measurement <ol><li>Assists in tracking developments in the Ministry/Departments sector nationally and globally.</li><li>Participates in the design, organisation and implementation of a creative and effective Marketing/Communications Strategy, including content management for the Ministry/Departments digital media and that it is adequately integrated into the Ministry/Departments Operations.</li><li>Participates in the preparation and execution of programmes geared towards educating and informing the Public.</li><li>Conducts research and utilizes other data to analyse and evaluate information to prepare policy documents, briefs, working papers and presentations.</li><li>Assists with relevant research, including but not limited to the conduct of interviews to determine the success and outreach of Information Programmes and initiates corrective action as appropriate.</li><li>Assists in identifying stakeholders' needs and proposes relevant engagement strategies.</li><li>Liaises with Media Services to monitor print and electronic media to keep the Ministry/Department informed of developments within the Communications environment.</li><li>Interprets HR policies and procedures to assist clients with queries and concerns.</li><li>Prepares communications reports, Cabinet/Ministerial Notes, internal notes and other documents.</li></ol><div> </div><div>Product and Events </div><ol><li>Develops and implements marketing, media placement and distribution strategies for the Ministry/Department.</li><li>Assists in the production of literature formats such as booklets, posters, and brochures for public outreach and sensitisation.</li><li>Assists in the development of information and activities such as health and wellness, safety awareness and other cultural and workplace-enhancing projects.</li><li>Performs day-to-day management of the intranet site through the use of a Content Management System, including design, content and technical functions, to ensure that it is useful for staff and that content is up-to-date, accurate and consistent with the Brand Identity Guide.</li><li>Develops and manages internal communication activities involving, engaging, and informing all employees, utilising appropriate communication tools.</li><li>Prepares, develops, writes, and edits content for the intranet, staff newsletter, team briefings, noticeboards, and other internal communications channels, as well as for project briefs.</li><li>Maintains and regularly updates a detailed calendar of events for the Ministry/Department.</li></ol><div> </div><div>Media and Advertising </div><ol><li>Develops a Media Strategy for each announcement, launch or significant media event.</li><li>Organises and manages press, radio, and television interviews.</li><li>Writes a variety of communications (e.g. press releases, personal interest stories, newsletters, etc.) for the purpose of keeping the media and public informed of the activities of the Ministry/Department.</li><li>Coordinates collateral completion, printing, and distribution to selected media representatives.</li><li>Drafts appropriate responses to adverse publicity.</li><li>Undertakes research on current digital media technology and marketing and communications trends to improve Ministry/Department communications.</li><li>Monitors national, regional, and international news to identify evolving trends and opinions which may impact the work of the Ministry/Department.</li><li>Monitors media scanning databases and redirects any issues to the relevant authorities.</li><li>Provides media summaries and alerts on breaking news.</li></ol><div> </div><div>Stakeholder Engagement </div><ol><li>Performs protocol duties for the Ministry/Department in accordance with established standards to ensure appropriate etiquette is used in interactions with individuals such as dignitaries and officials.</li><li>Assists in identifying stakeholders' needs and proposes relevant engagement strategies.</li><li>Contributes to the implementation of stakeholder engagement strategies including citizen engagement and events management.</li><li>Develops, manages, and controls procedures for all internal and external correspondence.</li><li>Researches and assembles information for members of the public.</li><li>Distributes relevant educational material on the activities of the Ministry/Department.</li><li>Creates and updates a database/directory of stakeholders contact information, profiles and</li><li>services. </li></ol><div> </div><div>Performs other related duties as required.</div>

Key Competencies

<ul><li>Skills in project implementation</li><li>Skill in the use of personal computers.</li><li>Ability to use e-government technology platforms.</li><li>Ability to use the internet for research purposes.</li><li>Ability to plan, organize and supervise the work of support staff.</li><li>Ability to communicate at a high level, both orally and in writing.</li><li>Ability to establish and maintain effective working relationships with colleagues, members of the media and the public.</li><li>Proficiency in the use of Microsoft Office Suite</li></ul>

Job Information

Ministry of Trade, Investment and Tourism

Job Description

Key and Critical Responsibilities

Key Competencies

Communications Officer

Job Information

Ministry of Trade, Investment and Tourism

Job Description

Key and Critical Responsibilities

Key Competencies

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