Trinidad and Tobago Police Service (TTPS)
Port of Spain
Job Description
Manage the identification, specification, programming, development, testing, documentation and implementation of application and business software solutions required by a large Ministry/Department, under the direction of the ICT Director. Duties include needs identification and requirements development; software development and implementation; change management; programmes to encourage optimal utilisation of software solutions; stakeholder engagement; commissioning maintainable, secure and efficient software solutions; and supervision of professional, technical and support employees.
Key and Critical Responsibilities
<ul><li>Manages application software development and implementation projects, identifies and mitigates project risk, and takes action to ensure quality in delivery and effective utilisation of resources.</li><li>Manages the analysis, planning and implementation stages of business and operational software releases, including risk assessment and stakeholder consultation and coordination.</li><li>Manages business readiness planning, including IT deployment, data migration and transition support, necessary for change arising from deployment and integration of new information system capabilities.</li><li>Develops and maintains policies, standards and procedures for information management.</li><li>Analyses and interprets business goals, objectives and strategies and develops appropriate business models, plans and requirements; and specifies business processes that improve information systems and data management.</li><li>Identifies new and alternative approaches to business activities, including automation of processes, and implements changes in business processes.</li><li>Develops specifications for information systems to meet business and operational needs, consistent with corporate standards and within cost, security and efficiency constraints.</li><li>Provides close technical oversight for application software development and enhancement processes to ensure compliance with standards, specifications and best practices.</li><li>Coordinates and manages planning and execution of system and acceptance testing of new, enhanced or amended information systems.</li><li>Conducts security risk assessments and business impact analyses for business applications and implements appropriate security strategies and controls.</li><li>Provides inputs in service continuity planning and implements resulting plans for application software.</li><li>Manages installation or decommissioning of application software in accordance with established quality standards.</li><li>Plans information storage, sharing and publishing and implements document and record management systems.</li><li>Reviews software development and implementation processes in accordance with established quality assurance standards.</li><li>Keeps abreast of the ICT market and assesses new and emerging software technologies and products for relevance and potential value.</li><li>Keeps abreast of technical specialisation in software development, implementation processes and application software and provides advice regarding their application.</li><li>Performs other related duties as assigned.<div><br></div></li></ul>
Key Competencies
<p><b>Knowledge, Skills and Abilities</b></p><p><b><br></b></p><p><b>Knowledge</b></p><ul><li>Considerable knowledge of the principles, tools and techniques required for the management and control of ICT within an organisation.</li><li>Considerable knowledge of project management tools and techniques.</li><li>Some knowledge of relevant financial and procurement processes, rules and regulations.</li></ul><p><br></p><p><b>Skills and Abilities</b></p><ul><li>Ability to manage multi-disciplinary teams and technical and professional staff.</li><li>Ability to think creatively and implement leading-edge technology solutions.</li><li>Ability to negotiate and manage complex technical contracts.</li><li>Ability to communicate effectively both orally and in writing.</li><li>Ability to manage change in the public sector.</li><li>Ability to promote teamwork and manage conflict.</li><li>Ability to establish and maintain effective working relationships with colleagues.</li><li>Ability to interact positively with members of the public and external stakeholders.</li></ul><p><br></p><p><b>Minimum Experience and Training</b></p><ul><li>Minimum of five (5) years experience at a management level in ICT, including at least two (2) years in the development, implementation and operation of business and application software systems.</li><li>Training as evidenced by a recognised Bachelors degree in Computer Science, Computer Information Systems, Information Systems Management, Computer Engineering or a related area.</li></ul><p>OR </p><ul><li>Minimum of seven (7) years experience at a management level in ICT, including at least four (4) years in the development, implementation and operation of business and application software systems.</li><li>Training as evidenced by a recognised Bachelors degree and certification in ICT from a recognised institution.</li></ul><p>OR </p><ul><li>Minimum of ten (10) years experience at a management level in ICT, in addition to at least five (5) years in the development, implementation and operation of business and application software systems.</li><li>Training as evidenced by a two-year Diploma/Certificate in ICT from a recognised institution.</li></ul>