Ministry of Land and Legal Affairs
Port of Spain
Job Description
This officer works alongside the Senior Business Analyst and other support staff in reviewing, analysing and evaluating business systems and user needs within the Department. He/she also supports the identification of document requirements, defines scope and objectives and formulates/recommends the design of systems to parallel and improve overall business processes. The Business Analyst also works closely with the ICT team, as well as, the project/Planning Team and reports directly to the Senior Business Analyst. He/she can also be assigned to any location.
Key and Critical Responsibilities
- Determines operational objectives by studying and analysing key business functions and processes of the Department which involves gathering information from key stakeholders and evaluation requirements. <div>- Constructs workflow charts and diagrams, studying system capabilities and writing specifications. </div><div>- Supports the review of current systems within the Department and designs and recommends modifications for improvement to existing processes, in accordance with agreed procedures and standards. </div><div>- Supports the preparation of technical reports by collecting, analysing and summarizing information and trends. </div><div>- Balances technology and business requirements by working collaboratively with both technical and operational experts to support the enhancement or improvement of operations. </div><div>- Supports the validation of resource requirements for the enhancements of business systems and processes and develops cost estimate models. </div><div>- Interprets, evaluates and interrelates research data and develops integrated business analyses and projections for incorporation into strategic decision-making. </div><div>- Performs monthly reviews analyses of current processes using operational metrics and reports. </div><div>- Conducts ad hoc analyses and investigates ongoing or one-time operational issues and makes recommendations for improvement. </div><div>- Keeps abreast of changes in business processes and software development/applications and uses this information to enhance organizational processes. </div><div>- Communicates the financial and operational impact of any changes to existing business processes of the Department to key stakeholders. </div><div>- Attends meetings, as required. </div><div>- Interacts with internal and external stakeholders. </div><div>- Performs related duties as may be required.</div>
Key Competencies
<b><u>KNOWLEDGE </u></b><div>- Knowledge of software development and maintenance processes. </div><div>- Knowledge of project management tools and techniques. </div><div>- Knowledge of the principles, tools and techniques required for the management and control of ICT systems and processes within an organization.</div><div><br></div><div> </div><div><b><u>SKILLS AND ABILITIES </u></b></div><div>- Ability to positively impact organizational change. </div><div>- Ability to work collaboratively within a team-based environment. </div><div>- Demonstrated analytical, problem solving and critical thinking skills. </div><div>- Keen attention to detail. </div><div>- Good technical and report writing skills. </div><div>- Ability to use technology as a productive enhancing tool. </div><div>- Ability to function in a process oriented and technology driven environment.</div><div><br></div><div> </div><div><b><u>MINIMUM EXPERIENCE AND TRAINING </u></b></div><div>- A Bachelors degree in Business Management, Project Management, Computer Science, Computer Information Systems or Information Systems Management, Computer Engineering or a related field form a recognized University. </div><div>- A minimum of four (4) years experience in the field with at least two (2) years experience analysing, developing and improving organization systems and processes.</div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div>