Ministry of Land and Legal Affairs
Port of Spain
Job Description
The Compliance Auditing Manager reports to the Registrar General and is responsible for the efficient implementation of the workflow System in the Registrar Generals Department in accordance with International Obligations, for example, Global Forum. He/she is also responsible for monitoring the procedures and technology innovation at the Registrar Generals Department being used for the introduction of the Global Forum. The incumbent provides quality control by auditing all the Registrar Generals Departments, Units, and Workflows for adherence to rules, procedures and practices. Duties include provision of critical support to the Compliance Unit in the development and implementation of the Data Quality Management Framework.
Key and Critical Responsibilities
- Ensures compliance with International Obligations, National Legislations Incorporating national obligations for example the Global Forum Act. <div>- Review current processes and revised workflows to guide users in the use of case Management Information Software (CMIS). </div><div>- Assists with the development of a Data Quality Policy Manual that will be used as the foundation for implementing the Data Quality Management Framework. </div><div>- Assist with the establishment of accountability and responsibility guidelines as it pertains to all data Entry Staff making entries on CMIS. </div><div>- Monitors the procedures and technology innovation at the Registrar Generals Department being used for the introduction of the International Obligations. </div><div>- Conducts unscheduled checks to ensure time standards are being maintained. </div><div>- Monitors the performance of supervisors to ensure that they operate in keeping with established workflows, systems, procedures and time standards. </div><div>- Ensure follow-up action with users and/or supervisors when errors are identified. </div><div>- Work with the Service Provider for the CMIS to ensure that the systems are compatible with the unit operations at the Pilot Courts. </div><div>- Monitors entries in CMIS by staff at Registrar Generals Department; </div><div>- Assists with training of staff on the CMIS and new workflows. </div><div>- Assists with the development of Position Descriptions for all the positions in the Registrar Generals Department. </div><div>- Assists with the production of User Manuals for all applications for Registrar Generals Department sub-offices. </div><div>- Produces revised workflow for all applications in the Registrar Generals Department sub-offices. </div><div>- Assists with the establishment of processes to ensure the security, accessibility, integrity and accuracy of data stored on the CMIS. </div><div>- Assists with the implementation of structures that will ensure and maintain the quality of data stored on CMIS. </div><div>- Reviews CMIS operations and data quality to assess improvements to its use and application. </div><div>- Assists with the standardization of the CMIS and coding databases across all Registrar Generals Department. </div><div>- Assists with the development and training of all CMIS Data Entry staff on the correct ways of entering case information on CMIS. </div><div><br></div>
Key Competencies
<b><u>KNOWLEDGE </u></b><div>- Knowledge of quality control methods. </div><div>- Considerable Knowledge of systems and process planning and implementation; </div><div>- Considerable Knowledge of court process;</div><div><br></div><div> </div><div><b><u>SKILLS AND ABILITIES </u></b></div><div>- Strong skills of observations; </div><div>- Very good management skills; </div><div>- Very Strong communication skills; </div><div>- Ability to direct and supervise the work of a group of professional, technical and non-technical staff engagement in work in a Court office; </div><div>- Ability to establish and maintain effective working relationships with other employees, Judges, Magistrates, Administrative professional and members of various Monitoring Committees. </div><div>- Strong ICT user skills.</div><div><br></div><div><b style="letter-spacing: 0.4px;"><u>MINIMUM EXPERIENCE AND TRAINING</u></b></div><div>- A degree in Law, Management, Planning, Mathematics, Science or Social Sciences or any equivalent combination of experience and training. </div><div>- Considerable experience in process mapping and planning, and systems planning. </div><div>- Must be computer literate. </div><div>- Knowledge of Court systems will be very important asset.</div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div>