Job Description
The incumbent is required to plan, organize and manage the development, operations and maintenance of the ICT resources and infrastructure of a Ministry/Department/Division, and to manage the delivery of its ICT projects,&nbsp;<span style="letter-spacing: 0.4px;">under the direction of the Permanent Secretary or designated officer. Duties include developing and implementing of the ICT policies and ICT strategic plan of the organisation; developing and delivering software applications and ICT services; managing ICT projects; preparing and managing the ICT budget; and developing and managing of professional, technical and support staff.</span><div><br></div>
Key and Critical Responsibilities
- Develops the ICT vision, policy, strategic plan and standards of the Ministry/Department in alignment with its mission and business plan. <div>- Leads and manages ICT projects, including the identification and mitigation of project risk; ensures quality in delivery and timeliness and facilitates effective utilisation of resources. </div><div>- Manages strategies to maintain the confidentiality, integrity and availability of the information systems of the Ministry/Department and, to ensure, the restoration of such information systems. </div><div>- Monitors the implementation of the, policy and strategic plan to ensure compliance with organisational policies, procedures and the overall information management strategy. </div><div>- Manages the selection, implementation, operations and evaluation of security controls. </div><div>- Assesses the need of the organisation for ICT services and recommends the most appropriate and cost-effective solutions in meeting those needs; engages stakeholders in the planning and implementation of change needed for effective use of the ICT services of the organisation. </div><div>- Provides technical management of the ICT operations, and ensures that the Ministry/Departments agreed service levels and data integrity requirements of the organisation are met, and that all relevant procedures are adhered to. </div><div>- Maintains the policy, standards and procedures for security, and monitors the application and compliance of security operations procedures. </div><div>- Develops budget, facilitates procurement, negotiations and contracting and monitors ICT expenditure on the organisation, all ICT projects and operations. </div><div>- Keeps abreast of new methods and trends in ICT and products in order to advance and improve the Ministry/Departments ICT capability. </div><div>- Makes recommendations for staffing to ensure that there are adequate skilled personnel to meet ICT service delivery plans. </div><div>- Performs other related duties as assigned.</div>
Key Competencies
<b><u>KNOWLEDGE </u></b><div> </div><div> </div><div>- Extensive knowledge of the principles, tools and techniques required for the management and control of ICT within an organisation. </div><div>- Considerable knowledge of project management tools and techniques. </div><div>- Knowledge of business process reengineering. </div><div>- Some knowledge of relevant financial and procurement processes, rules and regulations.</div><div><br></div><div> </div><div><b><u>SKILLS AND ABILITIES </u></b></div><div>- Ability to manage multi-disciplinary teams and technical and professional staff. </div><div>- Ability to manage ICT projects. </div><div>- Ability to think creatively and to implement leading-edge technology solutions. </div><div>- Ability to negotiate and manage complex technical contracts. </div><div>- Ability to communicate effectively both orally and in writing. </div><div>- Ability to manage change in the public sector. </div><div>- Ability to promote teamwork and to manage conflict. </div><div>- Ability to establish and maintain effective working relationships with colleagues. </div><div>- Ability to interact positively with members of the public and external stakeholders.</div><div><b><u><br></u></b></div><div> </div><div><b><u>MINIMUM EXPERIENCE AND TRAINING </u></b></div><div>- Minimum of five (5) years experience at a management level in the area of ICT, including at least two (2) years in the development, implementation and operation of enterprise-wide ICT systems. </div><div>- Training as evidenced by the possession of a recognised Bachelors Degree in Computer Science, Computer Information Systems, Information Systems Management, Computer Engineering or a related area. </div><div>OR </div><div>- Minimum of seven (7) years experience at a management level in the area of ICT, including at least four (4) years in the development, implementation and operation of enterprise-wide ICT systems. </div><div>- Training as evidenced by the possession of a recognised Bachelors degree </div><div>- Certification in the area of ICT from a recognised institution. </div><div>OR </div><div>- Minimum of ten (10) years experience at a management level in the area of ICT, in addition to at least five (5) years experience in the development, implementation and operation of enterprise-wide ICT systems. </div><div>- Training as evidenced by the possession of a two-year Diploma/Certificate in ICT from a recognised institution.</div><div><b><u> </u></b></div><div><b><u> </u></b></div><div><b><u> </u></b></div>
