Ministry of Public Administration (MPA)
Port of Spain
Job Description
<span style="font-size:12.0pt;font-family:" times="" new="" roman",serif;="" mso-fareast-font-family:calibri;mso-fareast-theme-font:minor-latin;mso-font-kerning:="" 0pt;mso-ligatures:none;mso-ansi-language:en-tt;mso-fareast-language:en-us;="" mso-bidi-language:ar-sa"=""><span style="font-family: " work="" sans";"="">The incumbent is responsible for the thorough business process re-engineering segment of the MPAs digitalisation projects; process review and redesign, the configuration and optimisation of the eHCM&nbsp;&nbsp; </span><span style="font-family: " work="" sans";"="">technology, via the identification and documentation of current eHCM processes and standardisation of the future eHCM processes.</span></span>
Key and Critical Responsibilities
<div>1.<span style="white-space:pre"> </span>Consults with Subject Matter Experts and stakeholders to guide the documentation and mapping of business processes</div><div>2.<span style="white-space:pre"> </span>Reviews shortcomings and constraints to operational efficiency in the digital system and bottlenecks in each process identified</div><div>3.<span style="white-space:pre"> </span>Leads the analysis of business processes and organisation structure using appropriate business processing methods and tools</div><div>4.<span style="white-space:pre"> </span>Identifies process improvement opportunities</div><div>5.<span style="white-space:pre"> </span>Provides detailed recommendations on business practices and improvements based on the mapping design with a focus on increased digital harmonization, improved effectiveness and overall efficiency</div><div>6.<span style="white-space:pre"> </span>Interacts with all levels of management to facilitate process improvement and reengineering of processes</div><div>7.<span style="white-space:pre"> </span>Performs other related duties as required</div><div><br></div>
Key Competency
<p><b><span style="font-size: 12pt; font-family: " work="" sans";"=""><u>Technical Competencies:</u></span></b></p><ul><li><font face="Work Sans"><span style="font-size: 16px;">Project Management Knowledge</span></font></li><li><font face="Work Sans" style="letter-spacing: 0.4px;"><span style="font-size: 16px;">Process Re-engineering Skills</span></font></li><li><span style="letter-spacing: 0.4px; font-family: " work="" sans";="" font-size:="" 16px;"="">Expertise in Change Management&nbsp;</span></li><li><span style="font-size: 16px; font-family: " work="" sans";="" letter-spacing:="" 0.4px;"="">Knowledge of Process Documentation</span></li><li><span style="font-size: 16px; font-family: " work="" sans";="" letter-spacing:="" 0.4px;"="">Presentation Skills</span></li><li><span style="font-size: 16px; font-family: " work="" sans";="" letter-spacing:="" 0.4px;"="">Data Analysis and Interpretation Skills</span></li></ul><p><b><span style="font-size: 12pt; font-family: " work="" sans";"=""><u>Behavioural Competencies:</u></span></b></p><ul><li><span style="font-size: 12pt; font-family: " work="" sans";"="">Leadership and supervisory skills</span></li><li><span style="font-size: 12pt; font-family: " work="" sans";"="">Organizing and executing skills</span></li><li><span style="font-size: 12pt; font-family: " work="" sans";"="">Adaptability and flexibility skills</span></li><li><span style="font-size: 12pt; font-family: " work="" sans";"="">Communication, interpersonal relations and stakeholder relations skills</span></li><li><span style="font-size: 12pt; font-family: " work="" sans";"="">Collaboration and relationship building skills</span></li><li><span style="font-size: 12pt; font-family: " work="" sans";"="">Problem-solving and analytical skills</span></li></ul>