Job Description
<p><b>JOB SUMMARY:</b></p><p>The incumbent is required to plan, organize and manage the development, operations and maintenance of the ICT resources and infrastructure of a regular Ministry/Department, and to manage the delivery of its ICT projects, under the direction of the Permanent Secretary or designated officer.&nbsp; Duties include developing and implementing of the Ministry/Department's ICT policies and ICT strategic plan; developing and delivering software applications and IT services to the Ministry/Department; managing the Ministry/Department's ICT projects; preparing and managing the ICT budget; and developing and managing of professional, technical and support staff.</p>
Key and Critical Responsibilities
<p><b>DUTIES AND RESPONSIBILITIES:</b></p><ul><li>Develops the Ministry/Department's ICT vision, policy, strategic plan and standards in alignment with the overall ICT mission, business plan and best practices.</li><li>Leads and manages medium-scale ICT projects, including the identification and mitigation of project risk; ensures quality in delivery and timelines and facilitates effective utilisation of resources.</li><li>Manages strategies to maintain the confidentiality, integrity and availability to the Ministry/Department's information systems and when necessary, to ensure, the restoration of such information systems.</li><li>Monitors the implementation of the ICT vision, policy and strategic plan to ensure compliance with organisational policies, procedures and the overall information management strategy.</li><li>Manages the selection, implementation, operations and evaluation of security controls.</li><li>Assesses the Ministry/Department's need for ICT services and recommends the most appropriate and cost effective solutions in meeting these needs; engages stakeholders in the planning and implementation of change needed for effective use of the ICT services of the Ministry/Department.</li><li>Provides technical management of the ICT operations, and ensures that the Ministry/Department's agreed service levels and data integrity requirements are met, and that all relevant procedures are adhered to.</li><li>Assesses and addresses user requirements, provides advice and recommendations, and takes action to ensure that proposed ICT solutions are properly understood and appropriately utilised by users.</li><li>Maintains the policy, standards and procedures for security, and monitors the application and compliance of security operations procedures.</li><li>Develops budget, facilitates procurement, negotiations and contracting and monitors IT expenditure in the Ministry/Department, and ensures that all ICT financial targets are met for ICT projects and operations.</li><li>Keeps abreast of net methods and trends in ICT technology and products in order to advance and improve the Ministry/Department's ICT capability.</li><li>Makes recommendations for staffing to ensure that there are adequate skilled ICT personnel to meet ICT service delivery plans.</li><li>Supervises professional, technical and support staff.</li><li>Performs other related duties as assigned.</li></ul><p><br></p>
Key Competency
<p><b>KNOWLEDGE, SKILLS AND ABILITIES:</b></p><p><b>KNOWLEDGE:</b></p><ul><li>Extensive knowledge of the principles, tools and techniques required for the management and control of ICT within a regular government based or business organisation.</li><li>Considerable knowledge of project management tools and techniques.</li><li>Knowledge of relevant Public Service rules and regulations, instructions and procedures.</li><li>Knowledge of business process reengineering.</li><li>Knowledge of relevant financial and procurement processes, rules and regulations.</li></ul><p><br></p><p><b>SKILLS AND ABILITIES:</b></p><ul><li>Ability to manage multi-disciplinary teams and technical and professional staff.</li><li>Ability to manage ICT projects.</li><li>Ability to think creatively and to implement leading-edge technology solutions.</li><li>Ability to negotiate and manage complex technical contract.</li><li>Ability to communicate effectively both orally and in writing.</li><li>Ability to manage change in the public sector.</li><li>Ability to promote teamwork and to manage conflict.</li><li>Ability to establish and maintain effective working relationships with colleagues.</li><li>Ability to interact positively with members of the public and external stakeholders.</li></ul><p><br></p><p><b>MINIMUM EXPERIENCE AND TRAINING:</b></p><ul><li>Minimum of five (5) years' experience performing at a management level in the area of ICT, including at least two (2) years in the development, implementation and operation of enterprise-wide ICT systems.</li><li>Training as evidenced by the possession of a recognized Bachelor's Degree in Computer Science, Computer Information Systems, Information Systems Management, Computer Engineering or a related area.</li></ul><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<b><u>OR</u></b></p><ul><li>Minimum of seven (7) years' experience at a management level in the area of ICT, including at leave two (2) years in the development, implementation and operation of enterprise-wide ICT systems.</li><li>Training as evidenced by the possession of a recognized Bachelor's degree.</li><li>Certification in the area of ICT.</li></ul><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<b><u>OR</u></b></p><ul><li>Minimum of ten (10) years' experience at a management level in the area of ICT, in addition to at least five (5) years' experience in the development, implementation and operation of enterprise-wide ICT systems.</li><li>Training as evidenced by the possession of a two-year Diploma in IT from a recognized institution.</li></ul>