Job Description
<b><u>JOB SUMMARY </u></b><div>The incumbent will be responsible for providing professional human resource and industrial relations support to the Corporation, with particular focus on the daily-rated establishment and contract personnel, including fixed-term contract officers and independent service providers, as applicable. The incumbent will support management in maintaining lawful, stable, and productive workplace relations through the consistent application of recognised principles of good industrial relations practice, procedural fairness, and compliance with applicable terms and conditions. While the incumbent is not a management post and will not administer service commission matters for monthly paid officers, the incumbent will provide technical advice and administrative support to management on monthly paid HR issues, including interpretation of applicable rules, preparation of documentation for onward processing, and coordination of information required for compliance and reporting. </div><div><br></div>
Key and Critical Responsibilities
<p><b><u>Essential Duties and Responsibilities include but are not limited to: </u></b></p><ol><li>Support the Corporations industrial relations function through preparation, coordination, and documentation for engagements with the recognised union(s), including meeting briefs, agenda notes, position papers, minutes, follow-up actions, and maintenance of industrial relations files. </li><li>Serve as a technical support resource to management in navigating unionized workplace matters affecting daily-rated officers, including interpretation of terms and conditions, application of progressive discipline, grievance handling, and escalation protocols consistent with good industrial relations practice. </li><li>&nbsp;Coordinate and maintain administrative systems for the daily-rated establishment, including engagement documentation, attendance and time-keeping controls, leave administration, roster controls, and the integrity of records required for audit and oversight purposes. </li><li>Provide administrative support for contract personnel management, including preparation and processing of contract documentation, maintenance of contract registers, monitoring of expiries, and timely advice to management on renewal, non-renewal, cessation, and continuity arrangements consistent with operational requirements and approved funding. </li><li>&nbsp;Ensure that distinctions in terms and conditions across daily rated and contract engagements are consistently applied, including leave eligibility, work scheduling, overtime/compensatory arrangements (where applicable), reporting lines, and documentation standards. </li><li>&nbsp;Support the management of disciplinary and grievance matters for daily-rated and contract personnel, including coordination of preliminary enquiries, collation of evidence, drafting of correspondence, file preparation for hearings, minute-taking, and ensuring procedural fairness, proper recordkeeping, and defensible decision-making. </li><li>Coordinate the administration of leave and attendance monitoring for daily-rated and contract personnel, including verification of documentation, maintenance of leave records, tracking of absenteeism trends, and preparation of reports for management action. </li><li>&nbsp;Assist in the coordination of recruitment and onboarding processes for daily-rated engagements and contract vacancies, including job description confirmation, advertisement support (where applicable), interview coordination, reference checks, onboarding documentation, and induction processes. </li><li>Maintain accurate and confidential employee records for daily-rated and contract personnel, ensuring completeness, accuracy, and readiness for review by oversight bodies, auditors, and internal management. </li><li>&nbsp;Provide advisory support to management on monthly paid (service commission) HR issues by assisting with interpretation of applicable rules and procedures, preparing supporting documentation for onward processing, and coordinating required information, without assuming responsibility for service commission administration or decision-making. </li><li>&nbsp;Support the coordination of workplace training and sensitization initiatives relevant to industrial relations, discipline, attendance management, workplace conduct, and supervisory compliance with procedural requirements, with emphasis on reducing disputes and improving workplace stability. </li><li>Prepare periodic workforce and industrial relations reports for management, including: daily-rated attendance summaries, disciplinary/grievance trackers, contract registers and expiry dashboards, union engagement trackers, and emerging risk/issues requiring management intervention. </li><li>&nbsp;Draft, review, and issue routine HR correspondence for daily-rated and contract personnel within delegated authority, including letters relating to attendance, warnings, show-cause processes, engagement confirmations, contract renewals/non-renewals (as directed), and other employment-related communications. </li><li>&nbsp;Promote compliance with applicable workplace policies and procedures, including standards relating to workplace conduct, respectful workplace expectations, and documentation requirements supporting lawful HR administration. </li></ol><p><b><u><br></u></b></p><p></p>
Key Competencies
<div><b><u>REQUIRED KNOWLEDGE AND SKILL </u></b></div><ol><li>Local Government policy, practices and services, and the operational environment of a municipal corporation. </li><li>&nbsp;Sound working knowledge of industrial relations principles in a unionized environment, including grievance handling, disciplinary procedure, workplace consultations, and dispute avoidance and resolution techniques. </li><li>Working knowledge of the governance of daily-rated workforces, including attendance controls, leave administration, engagement documentation, and compliance reporting requirements. </li><li>&nbsp;Working knowledge of fixed-term contract administration and contract governance, including expiry management, documentation controls, and the application of agreed terms and conditions. </li><li>Understanding of procedural fairness, documentation standards, and good industrial relations practice necessary for defensible HR decision-making. </li><li>Software application Microsoft Suite; competence in spreadsheet-based tracking, registers, and reporting. </li><li>Strong written communication, minute-taking, file management, confidentiality, and stakeholder management skills. </li></ol><div><br></div><p><p></p><ul></ul><p></p><p><b><u>QUALIFICATION AND EXPERIENCE</u></b></p><ol><li><span style="letter-spacing: 0.4px;">Bachelors Degree in Industrial Relations, Labour Studies, Human Resource Management, Business Administration, or a related discipline from a recognized institution.</span></li><li>Masters Degree in Human Resource Management / Industrial Relations will be an asset. </li><li>Training or certification in industrial relations, conflict management, mediation, or labour law is required. </li><li>At least five (5) years experience in human resource administration with direct exposure to industrial relations, including unionized environments, grievance handling, and discipline support. </li><li>Demonstrated experience administering or supporting the administration of daily-rated workforces and/or fixed-term contract personnel, including records management and compliance reporting. </li><li>Experience in the government sector will be an asset. </li></ol><p> </p><p></p><ul></ul><div><br></div><div><br></div><div> </div><p></p></p>