Ministry of Public Administration (MPA)
Port of Spain
Job Description
The incumbent is responsible for documenting and mapping business processes and analysing and identifying opportunities for business process improvements. In addition, the incumbent will support the redesign of HR processes and implementation of optimized and new processes. 
Key and Critical Responsibilities
<div>1. Thoroughly documents existing business processes across various departments or&nbsp;<span style="letter-spacing: 0.4px;">functions.&nbsp;</span></div><div>2. Utilizes data analytics and process analysis skills to assess the effectiveness and&nbsp;<span style="letter-spacing: 0.4px;">efficiency of current business processes.&nbsp;</span></div><div>3. Identifies areas where processes can be improved to enhance productivity, reduce&nbsp;</div><div>costs or better meet business objectives.&nbsp;</div><div>4. Redesigns processes for workflow optimization.&nbsp;</div><div>5. Supports the implementation of redesigned or new processes, ensuring smooth&nbsp;</div><div>transition and adoption.&nbsp;</div><div>6. Creates detailed process maps or flowcharts to visually represent current and&nbsp;</div><div>proposed workflows.&nbsp;</div><div>7. Supports continuous improvement initiatives.&nbsp;</div><div>8. Performs other related duties as required.&nbsp; &nbsp;</div>
Key Competency
<p><u style=""><b>Technical Competencies:</b></u></p><ul><li><span style="letter-spacing: 0.4px;">Data Analytics and Process Analysis Skills </span></li><li><span style="letter-spacing: 0.4px;">Knowledge of Process Improvement Methodologies </span></li><li><span style="letter-spacing: 0.4px;">Problem Solving Skills </span></li><li><span style="letter-spacing: 0.4px;">Process Mapping Expertise</span>&nbsp; &nbsp;&nbsp;</li></ul><p><b style="letter-spacing: 0.4px;"><u>Behavioural Competencies</u></b></p><ul><li><span style="letter-spacing: 0.4px;">&nbsp;Leadership and Team Management Skills </span></li><li><span style="letter-spacing: 0.4px;">Adaptability and Flexibility Skills </span></li><li><span style="letter-spacing: 0.4px;">Time Management Skills </span></li><li><span style="letter-spacing: 0.4px;">Communication, Interpersonal Relations, and Stakeholder Relations Skills</span><br class="Apple-interchange-newline"></li></ul><p><br></p>