Ministry of Housing
Port of Spain
Job Description
<span style="color: rgb(68, 68, 68); letter-spacing: 0.4px;">The incumbent is required to contribute to the achievement of the communications targets of the Ministry/Department and assist in monitoring their implementation. Duties include coordinating media relations strategies, producing and disseminating materials for communicating information about the Ministry/Department and its services; coordinating the content of the intranet or external website and the production of a quarterly newsletter; disseminating reports and publications; and maintain an updated database of contacts and an effective communication system within the Ministry/Department. Depending on work assignment, the incumbent will be required to perform duties in one or more of the Communications functional areas.</span>
Key and Critical Responsibilities
<p style="margin-bottom: 20px; color: rgb(68, 68, 68); letter-spacing: 0.4px;"><span style="font-weight: bolder;"><u>DUTIES AND RESPONSIBILITIES:</u></span></p><p style="margin-bottom: 20px; color: rgb(68, 68, 68); letter-spacing: 0.4px;"><u><span style="font-weight: bolder;">Strategy and Measurement</span><br></u></p><ul style="margin-bottom: 20px; margin-left: 40px; list-style-image: inherit; list-style-type: inherit; padding-left: 0px; color: rgb(68, 68, 68); letter-spacing: 0.4px;"><li><span style="transition-property: all; letter-spacing: 0.4px;">Assists in tracking developments in the Ministry's/Department's sector nationally and globally.</span><br></li><li>Participates in the design, organization and implementation of a creative and effective Marketing/Communications Strategy, including content management for the Ministry's/Department's digital media and that it is adequately integrated into the Ministry's/Department's Operations.</li><li>Participates in the preparation and execution of programmes geared towards educating and informing the Public.</li><li>Conducts research and utilizes other data to analyze and evaluate information to prepare policy documents, briefs, working papers and presentations.</li><li>Assists with relevant research, including but not limited to the conduct of interviews to determine the success and outreach of Information Programmes and initiates corrective action as appropriate.</li><li>Assists in identifying stakeholders' needs and proposes relevant engagement strategies.</li><li>Liaises with Media Services to monitor print and electronic media to keep the Ministry/Department informed of developments within the Communications environment.</li><li>Interprets HR policies and procedures to assist clients with queries and concerns.</li><li>Prepares communications reports, Cabinet/Ministerial Notes, internal notes and other documents.</li></ul><p style="margin-bottom: 20px; color: rgb(68, 68, 68); letter-spacing: 0.4px;"><br></p><p style="margin-bottom: 20px; color: rgb(68, 68, 68); letter-spacing: 0.4px;"><span style="font-weight: bolder;"><u>Product and Events</u></span></p><ul style="margin-bottom: 20px; margin-left: 40px; list-style-image: inherit; list-style-type: inherit; padding-left: 0px; color: rgb(68, 68, 68); letter-spacing: 0.4px;"><li>Develops and implements marketing, media placement and distribution strategies for the Ministry/Department.</li><li>Assists in the production of literature formats such as booklets, posters, and brochures for public outreach and sensitization.</li><li>Assists in the development of information and activities such as health and wellness, safety awareness and other cultural and workplace-enhancing projects.</li><li>Performs day-to-day management of the intranet site through the use of a Content Management System, including design, content and technical functions, to ensure that it is useful for staff and that content is up-to-date, accurate and consistent with the Brand Identity Guide.</li><li>Develops and manages internal communication activities involving, engaging, and informing all employees, utilizing appropriate communication tools.</li><li>Prepares, develops, writes, and edits content for the intranet, staff newsletter, team briefings, noticeboards, and other internal communications channels, as well as for project briefs.</li><li>Maintains and regularly updates a detailed calendar of events for the Ministry/Department.</li></ul><p style="margin-bottom: 20px; color: rgb(68, 68, 68); letter-spacing: 0.4px;"><br></p><p style="margin-bottom: 20px; color: rgb(68, 68, 68); letter-spacing: 0.4px;"><span style="font-weight: bolder;"><u>Media and Advertising</u></span></p><ul style="margin-bottom: 20px; margin-left: 40px; list-style-image: inherit; list-style-type: inherit; padding-left: 0px; color: rgb(68, 68, 68); letter-spacing: 0.4px;"><li>Develops a Media Strategy for each announcement, launch or significant media event.</li><li>Organizes and manages press, radio, and television interviews.</li><li>Writes a variety of communications (e.g. press releases, personal interest stories, newsletters, etc.) for the purpose of keeping the media and public informed of the activities of the Ministry/Department.</li><li>Coordinates collateral completion, printing, and distribution to selected media representatives.</li><li>Drafts appropriate responses to adverse publicity.</li><li>Undertakes research on current digital media technology and marketing and communications trends to improve Ministry/Department communications.</li><li>Monitors national, regional, and international news to identify evolving trends and opinions which may impact the work of the Ministry/Department.</li><li>Monitors media scanning databases and redirects any issues to the relevant authorities.</li><li>Provides media summaries and alerts on breaking news.</li></ul><p style="margin-bottom: 20px; color: rgb(68, 68, 68); letter-spacing: 0.4px;"><br></p><p style="margin-bottom: 20px; color: rgb(68, 68, 68); letter-spacing: 0.4px;"><span style="font-weight: bolder;"><u>Stakeholder Engagement</u></span></p><ul style="margin-bottom: 20px; margin-left: 40px; list-style-image: inherit; list-style-type: inherit; padding-left: 0px; color: rgb(68, 68, 68); letter-spacing: 0.4px;"><li>Performs protocol duties for the Ministry/Department in accordance with established standards to ensure appropriate etiquette is used in interactions with individuals such as dignitaries and officials.</li><li>Assists in identifying stakeholders' needs and proposes relevant engagement strategies.</li><li>Contributes to the implementation of stakeholder engagement strategies including citizen engagement and events management.</li><li>Develops, manages, and controls procedures for all internal and external correspondence.</li><li>Researches and assembles information for members of the public.</li><li>Distributes relevant educational material on the activities of the Ministry/Department.</li><li>Creates and updates a database/directory of stakeholders contact information, profiles and services.</li><li>Performs other related duties as required.</li></ul>
Key Competency
<p style="margin-bottom: 20px; color: rgb(68, 68, 68); letter-spacing: 0.4px;"><span style="font-weight: bolder;"><u>KNOWLEDGE, SKILLS AND ABILITIES</u></span></p><p style="margin-bottom: 20px; color: rgb(68, 68, 68); letter-spacing: 0.4px;"><u><span style="font-weight: bolder;">KNOWLEDGE:</span><br></u></p><ul style="margin-bottom: 20px; margin-left: 40px; list-style-image: inherit; list-style-type: inherit; padding-left: 0px; color: rgb(68, 68, 68); letter-spacing: 0.4px;"><li><span style="transition-property: all; letter-spacing: 0.4px;">Knowledge of current theories and practices in communications research, planning and strategy, and the role of mass media.</span><br></li><li>Knowledge of media issues, social marketing theory and practice, communications strategies and implementation and behavioural sciences.</li><li>Knowledge of marketing, stakeholder engagement, citizen engagement, public relations, advertising, promotion and other communications methods.</li><li>Knowledge of modern techniques of news gathering and release.</li><li>Knowledge of key Government policies, National Development Strategies, and priorities.</li><li>Some knowledge of the Constitution of The Republic of Trinidad and Tobago.</li><li>Some knowledge of the organizational structure of the Government of Trinidad and Tobago.</li><li>Knowledge of modern techniques of news gathering/event management.</li><li>Knowledge of protocol procedures.</li></ul><p style="margin-bottom: 20px; color: rgb(68, 68, 68); letter-spacing: 0.4px;"><br></p><p style="margin-bottom: 20px; color: rgb(68, 68, 68); letter-spacing: 0.4px;"><span style="font-weight: bolder;"><u>SKILLS AND ABILITIES:</u></span></p><ul style="margin-bottom: 20px; margin-left: 40px; list-style-image: inherit; list-style-type: inherit; padding-left: 0px; color: rgb(68, 68, 68); letter-spacing: 0.4px;"><li><span style="transition-property: all; letter-spacing: 0.4px;">Skills in project implementation.</span></li><li><span style="transition-property: all; letter-spacing: 0.4px;">Skill in the use of personal computers.</span></li><li><span style="transition-property: all; letter-spacing: 0.4px;">Ability to use e-government technology platforms.</span></li><li><span style="transition-property: all; letter-spacing: 0.4px;">Ability to use the internet for research purposes.</span></li><li><span style="transition-property: all; letter-spacing: 0.4px;">Ability to plan, organize and supervise the work of support staff.</span></li><li><span style="transition-property: all; letter-spacing: 0.4px;">Ability to communicate at a high level, both orally and in writing.</span></li><li><span style="transition-property: all; letter-spacing: 0.4px;">Ability to establish and maintain effective working relationships with colleagues, members of the media and the public.</span></li><li><span style="transition-property: all; letter-spacing: 0.4px;">Proficiency in the use of Microsoft Office Suite.</span></li></ul>